Does your company vision support you to make daily decisions?

Do you even know what it is?

How does it relate to your decision making authority or approval processes at work?

I grappled with these questions for most of March. I work for a UK based personal productivity training company called Think Productive. I visited our head office in the lovely seaside town of Brighton in February and will travel there annually for business trips. The rest of the year, I run Think Productive Canada from Calgary – a 9 hour flight from the majority of my co-workers.

Communication with head office is conducted through email and Skype during the small window of our overlapping business hours. If we were a ‘normal’ company, this might not be extraordinary or even challenging. But, this year, we are not behaving in a very typical way.

Graham’s Experiments

Graham Allcott, founder of Think Productive, and my boss, is conducting a year of extreme productivity experiments in which he is the primary lab rat and his team are unwitting (yet mostly-willing) participants.

Hello

Photo by Sarah Fleming

Each month brings a new experiment.

Here is the schedule for the first quarter;

  • January – email access ONLY on Fridays
  • February – decisions made by the roll of dice
  • March – working 60 minutes per day, 7 days per week.

March also marks my first official month on the job as Canadian Director and Productivity Ninja (trainer). I am writing this in the final few days of March…almost to the end!

Autonomy by Necessity

I like to be autonomous. I’ve run my own businesses for years, making all the decisions- for better or for worse. I joined Think Productive when I realized my strengths were more operational than strategic. I wanted to be part of something bigger than I could create on my own.

This propelled me to seek a company with clear direction, solid values, a great product, and cool branding. And, who wouldn’t want the job title of Productivity Ninja?! Graham’s excellent leadership and strategic thinking balance my tendency to focus on detail. He provides the vision and direction; I make stuff happen. Our working relationship seemed compatible enough to get us through March’s experiment with ease. Or so I naively thought.

Misplaced Focus

Do you ever feel like you’re imposing when you ask for help from a manager or co-worker? Especially when you’re new in a role? That’s how I felt for the first two weeks of March. I second-guessed every email to Graham and wondered if I was demanding too much time and attention. I didn’t want to be the squeaky wheel. I was in a perpetual state of low-grade worry knowing Graham only had one hour a day to respond to all the demands on his time.

I struggled with a number of decisions ranging from developing content for a speaking engagement to customizing a workshop for a client. In retrospect these worries now seem pretty minor. Both events went just fine, but in the moment I fretted about doing the right thing and pleasing my manager.

As the month progressed and I gained confidence in my role, I had a revelation about perspective. My focus was misplaced. I realized all I needed to do was look to the company vision: “to improve working life for people and replace ‘information stress’ with playful, productive momentum & control.” Once I had this clarity of purpose I shifted my perspective to consider ‘what is best for the client and how can I make that happen’ and things worked out quite well.

Asking Forgiveness Instead of Permission

Image of 2 rats by Sarah Fleming., Click to acccess Flickr version

The lack of access to my boss really forced me to prioritize what I needed “permission” for. As we entered week 3 with a few milestones accomplished, I realized the world was not going to end if I didn’t get a stamp of approval from management on every little thing. This was quite empowering and gave me the confidence to make a larger decision to hire an assistant without asking or agonizing. And, not surprisingly, this decision was greeted with positive feedback and support from the team.

So despite the restricted access to Graham in my first month of operation, we fared pretty well. A clear vision statement serves as a guidepost for daily action as well as larger decisions, and helps support productive outcomes.

As Graham’s ’60 Minutes’ experiment comes to an end, we will regroup and mutually assess the successes, challenges and mistakes. I have benefitted from being pushed outside my comfort zone. I also realized that while I was a little bit tortured in the process, Graham has had the worst of it.

For the other side of the story, check out the ‘60 Minutes‘ section of our blog and see what Graham learned about pushing the boundaries between work and life!

 

Like this? Try these

Sign up for one of our time management workshops with a difference

Read about Graham’s April Experiment – Pay Attention

 

Matthew Brown delivers time management workshops with a different in the London area

 

 

 

 

 

Matthew Brown is our London Productivity Ninja, delivering time management workshops with a difference

This is Part 2 of a 3 part blog post series. Read the introduction/Part 1, and and read more by Matthew on his blog

 

Availability Bias

Our brains are lazy.

When faced with a complex problem, we are reluctant to crank up System 2; we much prefer to leave it to System 1.

The Availability Bias is simply the idea that, faced with the hard work of assessing the probability of a given occurrence, we will avoid doing the thinking and substitute an assessment of the ease with which that occurrence comes to mind.

When people are asked about the relative probabilities of different types of death, death by accidents was judged to be more than 300 times more likely than death by diabetes, but the true ratio is 1:4.  The lesson is clear: estimates of causes of death are warped by media coverage, as the coverage is biased toward novelty and poignancy.

The ease with which ideas of various risks come to mind and the emotional reactions to these risks are inextricably linked.  Frightening thoughts and images occur to us with particular ease, and thoughts of danger that are fluent and vivid exacerbate fear.

Kahneman concludes his chapter on Availability with a couple of neat quotes that show both sides of the Availability problem:

Because of the coincidence of two planes crashing last month, she now prefers to take the train.  That’s silly.  The risk hasn’t really changed; it’s an availability bias”.

He understates the risks of indoor pollution because there are few media stories on them.  That’s an availability effect.  He should look at the statistics”.

 

Like this? Try these

Read Part 1 (including introduction) to this blog series

Sign up for our London workshops - How to Get Things Done and Getting Your Inbox to Zero

Happiness Versus Well-Being (psychologytoday.com)

Find out about Think Productive founder Graham Allcott‘s Diceman Experiment

 8 Traits of Ninja Decision Making thinkproductive.co.uk 

 

Matthew Brown delivers time management workshops with a different in the London area

 

 

 

 

 

Matthew Brown is our London Productivity Ninja, delivering time management workshops with a difference

Read the introduction and Part 1 of this blog post series here, and read more by Matthew on his blog

 

This is the first in a series of three Blogs inspired by the outstanding book “Thinking, Fast and Slow” by Daniel Kahneman.  Kahneman won the Nobel Prize for Economics in 2001. But he’s not an economist; he’s a behavioural psychologist.  He has been called the father of Behavioural Economics.

Read this book and you’ll see why.

His thesis is based on the two types of thinking that we exhibit, which he labels System 1 and System 2.

> System 1 is fast, intuitive and easy.

> System 2 is slow, deliberate and requires effort.

The book studies Kahneman’s lifetime of work in the area of risk assessment and decision-making.

This matters because we see ourselves as rational decision-makers.  The book makes a strong case that this is not so.  This matters to Productivity Ninjas because we work on the basis that, with clear head space, we can make good choices.  Wrong, it seems.  Interestingly, Kahneman has said that even knowing what he knows of these “cognitive biases”, and having spent his entire life studying them, he still struggles to overcome them.  It really is that ingrained.

This Blog post looks at one particular type of cognitive bias: Substitution Bias.

 

Substitution Bias

Our brains are lazy.

When faced with a complex problem, we are reluctant to crank up System 2; we much prefer to leave it to System 1.  Faced with a difficult problem, it is remarkable how frequently we resort to answering a different, simpler, question.

An easy question (How do I feel about it?) is substituted for a difficult one (what do I think about it?).  Kahneman labels the real question the “target question” and the lazy question the “heuristic question”.

Here are some examples from the book:

 

Target question
Heuristic question
 How much would you contribute to save an endangered species?
 How much emotion do I feel when I think of a    dying dolphin?
 How happy are you with your life these days?
 What is my mood right now?
 This candidate is running for election?  How far will  he go in politics?
Does this candidate look like a winner?

Put like this, you can see the process.

To assess the prospects of a political candidate is a complex, multi-variable judgement.  We can’t be bothered to do the work to answer the difficult question so we substitute an easier question.

In summary, and to quote Kahneman, “…a lazy System 2 often follows the path of least effort and endorses a heuristic answer without much scrutiny of whether it is truly appropriate.  You will not be stumped, you will not have to work very hard, and you may not even notice that you did not answer the question you were asked.  Furthermore, you may not realise that the target question was difficult, because an intuitive answer came readily to mind”.

 

4 dolphins, 1 dying dolphin.

Like this? Try these


Happiness Versus Well-Being
(psychologytoday.com)

Sign up for one of our London workshops – How to Get Things Done and Getting Your Inbox to Zero

Find out about Think Productive founder Graham Allcott’s Diceman Experiment

 8 Traits of Ninja Decision Making thinkproductive.co.uk 

 

 

Here are the links, video clips, infographics and images that we’ve been enjoying over the past 7 days!

 

5 Alternatives to Time-Wasting Meetings (Lifehack)

Six Critical Questions for Clarity (Grace Marshall)

Stay Motivated and Productive By Going Into Energy Saver Mode (Lifehack)

What goes on my calendar? GTD Times

How to Consistently Come Up with Great Ideas (Lifehack)

30sec Tip: Quote Smartly in Gmail (Lifehack)

What if money was no object? [video]

The machine that creates endless to-do lists (Wired)

Risk of Multitasking

Lists, productivity, infographic

What are the most popular lists? INFOGRAPHIC

Dilbert on productivity managment